The Art of the Virtual Tour
Tuesday, April 7th
2 pm - 3 pm
Property management professionals - do you want to learn how to create virtual tours to sell your community to prospects remotely? Then this is the webinar for you!
The What Behind the Why
Thursday, April 9th
1 pm - 1:30 pm
Live Webinar Topics:
1). How to increase meaningful engagement “remotely.
”2). Techniques for staying focused & how to stand out from the “noise.
”3). Shifting gears and making the transition into “virtual reality.”
Tips for Taking Your Office Remote
Wednesday, April 15th
1 pm - 2 pm
This virtual learning session will focus on: 
  • Workspace Setup
  • Finding A Routine
  • Work-life Balance
  • Communication
  • Tech Tools
Legal Hot Topics Relating to COVID-19
Wednesday, April 22nd
1 pm - 2 pm
Have your legal questions answered during this unprecedented time with our live interactive webinar.
Safety for the Lone Worker
Friday, April 24th
10 am - 10:30 am
This 30 minute live webinar we will cover:
  • The difference in a Lone vs. Home Worker
  • Legal & ethical responsibilities
  • Assessing & mitigating risk
  • Security & safety tips
Current Issues in Fair Housing
Tuesday, April 28th
10 am - 10:30 am
You'll get the 4-1-1 on topics like:
  • The new ESA Fraud & Abuse Bill
  • Responding to Assistive Animal requests & examine the latest developments in the interpretation of Disparate Impact
  • Consistency with regards to our "new normal" with COVID-19

Please enjoy these additional recorded and live webinars to help you stay educated & informed!


  • Watch My Resident Tested Positive for COVID-19, Now What? - NAA offers operational insight for how to handle a resident testing positive for COVID-19 . Guidance is presented by Ayiesha Beverly, NAA Senior Staff Attorney, National Lease Program. Released 3/24/2020
  • Watch Teleworking Amid COVID-19 - NAA shares guidance that will be helpful as organizations transition from normal business operations to working remotely. Guidance is presented by Nancy Carbone, NAA Senior Vice President, Human Resources & Administration. Released 3/18/2020
  • Watch Legislative and Regulatory Updates  - NAA provides a property management-focused legislative and regulatory update in light of the spread of COVID-19. Guidance is presented by Nicole Upano, NAA Director of Public Policy. Released 3/19/2020
  • Watch How to Handle Maintenance During COVID-19 - NAA provides insight into how to handle maintenance during the spread of COVID-19. Guidance is presented by Paul Rhodes, NAA National Safety and Maintenance Instructor. Released 3/20/2020
  • Watch How to Respond to Media - NAA offers guidance for crisis communications and handling media inquiries during the spread of COVID-19. Guidance is presented by Todd Usher, NAA Manager of Public Relations. Released 3/23/2020
  • Guidance for Suppliers Amid COVID-19 - NAA provides insight for rental housing industry suppliers amid COVID-19. Guidance is presented by Kirk Downey, Chairman of the NAA National Suppliers Council (NSC) and COO of Liberty Rent. Released 3/25/2020

Full Webinars

Managing Properties in the Age of Coronavirus

Bisnow hosted a webinar with NAA and IREM experts and members Barry Blanton, CPM® and Pat Hutchison, CPM®. The webinar covers strategic planning for property owners and managers, specifically looking at:

  • Continuity of business planning
  • Reviewing lease agreements in case of business disruptions
  • Creating healthy and hygienic work and living environments
  • Strategies for resident and tenant communications

Pre-recorded webinar


Coronavirus Outbreak: What Real Estate Managers Need to Know

NAA and the Institute of Real Estate Management (IREM) hosted managers from both rental housing and commercial management for a live panel discussion on addressing the spread of COVID-19 and developing policies and procedures around the coronavirus.

Pre-recorded webinar from March 10, 2020


Legal Guidance Video from Heist, Weisse & Wolk, P.A.

LIVE WEBINAR:  The Art of Delegation

March 27 | 10AM-11:15AM | Instructor:  Desiree Starr


LIVE WEBINAR:  Social Media Standup

March 30 | 10AM-11:30AM | Instructor:  Russ Webb

Russ Webb, BAAA


LIVE SUPPLIER WEBINAR:  How to Build Relationships

April 1 | 9AM-10AM | Instructor:  Justin Frost & Alex Mauro Ross


COVID-19:  10 Initiatives for Property Managers

Pre-recorded webinar from March, 20, 2020 | Instructor:  Toni Blake


"10 Hot Leasing Techniques"

Instructor: Desiree Starr, AAGO 
Tuesday, April 7, 2020
10:00 AM- 11:00 AM

How to Make Lemonade from Lemons in a Virtual Leasing Environment


Teleworking: It Doesn't Have to Be This Hard

Date: April 9th

Instructor: Beth Ziesenis
TIME: 10:00 AM


How to Make Lemonade from Lemons in a Virtual Leasing Environment

The Virtual Lemonade Stand: How to Make Lemonade out of Lemons in a Virtual Leasing Environment

Date: April 10th

Time: 10:00 AM

How to Make Lemonade from Lemons in a Virtual Leasing Environment