Emmer Hiring Assistant Property Manager

Title: Assistant Property Manager

Department: Office
Report To: Property Manager and Director of Prop. Management
Classification: Non-Exempt - Hourly

Position Summary:
Perform all aspects of Assistant Property Management, including but not limited to: Processing 
applications, leasing apartments, preparing newsletters, posting rent, enforcing rent payments, 
sending late notices, ordering inventory, planning resident functions and various office duties. 
All aspects must be performed in a timely manner.
Essential Duties and Responsibilities
- Processes rental payments, bank deposits and move ins/outs.
- Conducts quarterly, move out inspections and move in inspections.
- Processes delinquency notices, lease violations and outstanding water billing notices 
and proactively pursue balances and compliance.
- Submit vendor invoices and retain copies.
- Prepare move out packets and corresponding documents.
- New unit assignments, turn move in/out calendar and Vendor scheduling.
- Complete final walks to ensure vacant apartments are ready for move-in.
- Shows prospective tenants apartments and explains occupancy terms.
- Informs prospective tenants of availability of nearby schools, shopping malls, 
recreational facilities, and public transportation.
- Leases 1 in 4 apartments shown, collects security deposit as required, and completes 
lease form outlining conditions and monitors lease end dates. Target 100% occupancy 
and 55% renewals.
- Collects rents due, issues receipts. Assist or in Manager’s absence-send out 3 day notice 
and balance due notices accordingly. Proactively pursue outstanding balances. 
- Maintain resident records and processes new resident files. 
- Order office supplies at minimal cost; assist in bid solicitation for cost savings for 
services such as trash collection, extermination, or carpet cleaning.
- Investigates tenant complaints about malfunctions of utilities or furnished household 
appliances or goods, and assist in Manager’s absence.
- Reports activities or complaints regarding maintenance repairs and/or staff engaged in 
repairing plumbing or electrical malfunctions, painting apartments or buildings, and 
performing landscaping or gardening work, or arranges for outside personnel to 
perform maintenance.
- Periodically be required to maintain light housekeeping conditions to all common areas 
including but not limited to fitness center, restroom facilities, pool deck, and model 
apartment and leasing office. 
- Assist with planning resident functions.
- Maintain familiarity with local competition and new units coming on line. Includes 
preparing monthly market study. Shop all competition – Keep up with industry trends.
- Screen calls and resident issues for manager. Assist in resolution of tenant complaints 
concerning other tenants or visitors when applicable. 
- Follow up on all items in a timely manner.
- Attend staff meetings, apartment association educational classes and complete Aspire 
Online training as required.
- Available for after hour emergencies as outlined in the Apartment Operations Manual or 
any other written policies.
- This positon will cross train with other positions as deemed necessary by management.
- Other various duties as assigned or needed. 

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty 
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or 
ability required. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions.

Required Skills/Ability
- The individual should be able to read and interpret various documents, such as safety 
rules, procedures, and operational instructions. Effective written and verbal 
communication skills are required to handle reports, correspondence, and group 
presentations.
- Proficiency in basic math (addition, subtraction, multiplication, and division) is needed, 
including the ability to work with whole numbers, fractions, and decimals. The role also 
requires the ability to compute rates, ratios, and percentages and interpret bar graphs.
- The role requires practical reasoning to follow various forms of instructions and resolve 
issues with multiple variables in standardized scenarios.
- In person work required

Key Competencies:
- Manages difficult or emotional customer situations professionally.
- Responds promptly to customer needs and service requests.
- Fulfills commitments and ensures customer satisfaction.
- Identifies and resolves problems in a timely manner.
- Works well in group problem-solving situations.
- Uses reason and sound judgment, even in emotional discussions.
- Follows policies and procedures consistently.
- Completes administrative tasks accurately and on time.
- Supports organizational goals, values, and diversity initiatives.
- Follows instructions and responds well to management direction.
- Prioritizes and plans work activities effectively.
- Uses time efficiently to meet deadlines and responsibilities.
- Contributes to a positive team spirit and work environment.
- Supports colleagues and promotes a cooperative culture.
- Speaks clearly and persuasively in various situations.
- Listens actively and seeks clarification when needed.
- Responds well to questions and demonstrates strong presentation skills.
- Participates effectively in meetings and team discussions.
- Writes clearly and informatively.
- Edits work for accuracy, including spelling and grammar.
- Presents numerical data effectively and interprets written information accurately.
- Assists the Manager in staff planning, decision-making, and delegating work.
- Facilitates process improvements and continually enhances supervisory abilities.
- Works within the approved budget.
- Assists in managing supply purchases using cost-comparable programs.
- Demonstrates knowledge of market trends and competition.
- Conducts analysis to stay competitive in the industry.
- Adjusts to frequent changes, delays, or unexpected events with professionalism.
- Treats all individuals with respect and consideration, regardless of their position. Maintains confidentiality and upholds professional integrity.

Education/Experience:

College degree strongly preferred. A minimum of 2+ years’ experience in Property Management 
as an Assistant or Leasing Manager.

Computer Skills:
Intermediate computer and applications knowledge.

To apply please e-mail resume to Tonnette@emmergroup.com