2018 A.C.E. Award Winners Recap

Posted By: Robert Carroll (Member) Industry News,

A Recap of our 2018 Holiday Party and A.C.E. Awards Event that was held at 5701 Venue on December 14th.

2018 has been a great year for the apartment industry, and we are excited to see what 2019 has to offer. This evening focused on the individuals and companies who are the best of the best, despite the many challenges they faced.  The nominated individuals and companies excelled in 2018, and we want to honor them along with everyone who is a part of this wonderful industry.

This year’s entries were judged by a panel of industry experts outside of the state of Florida.  No NCFAA Board member or staff served as a judge.  Our judges read and carefully evaluated each entry.  Individuals and companies were nominated by their owners, companies, supervisors, co-workers, employees and customers. Selecting a winner often came down to the smallest of details.

Please remember that the winners were chosen solely by the information included on the nomination form and supporting documentation. Everyone nominated should be proud of their achievements in 2018.

Thank you to all of the nominees and everyone that attended and supported this event.

Our awards event started with the presentation of the:


Supplier Member Volunteer of the Year

This volunteer’s sense of humor and kindness have endeared him to everyone in the community. We are truly blessed to have a volunteer with as much compassion and integrity as this member has. It is our honor to recognize

Jorge Villalobos of the Best Restoration as the 2018 “Supplier Member Volunteer of the Year"













Property Management "Volunteer of the Year"

The NCFAA is thankful to have someone who is so dedicated and committed to making the NCFAA the best organization that it can be. This volunteer is truly one of the shining stars of our industry. The NCFAA is delighted to award…

The 2018 “Community Member Volunteer of the Year" award to……. Brianne Kocher of ZRS Management


“Merle Amundson Honorary Supplier of the Year Award”:

There were so many outstanding and worthy nominees in this category for 2018. Unfortunately, we can only select one. This year’s ACE winner for Supplier of the Year, is described as being passionate in both his day-to-day work and involvement in the association. This supplier is involved in every committee with NCFAA and his work on the Communications Committee has increased NCFAA’s social media presence to over 1,000 likes, encouraging more members to get involved with charity work, classes and events.

Congratulations to this year’s “Merle Amundson Honorary Supplier of the Year” award winner… GARY KOCHER of Gainesville Event DJs!


Service Professional of the Year

This year’s ACE winner for Service Professional of the Year completes quality work on a consistent basis. His property manager says that if there’s ever some random problem that needs a creative solution, this is the guy to call. This Service Professional noted that helping people is the most rewarding part of the job and that he values getting to see the effects of his work immediately and seeing how thankful residents are.

We’re excited to announce that the ACE award winner for Service Professional of the Year is… JOSHUA BOLTON of Contemporary Management Concepts


The Service Manager of the Year

Our ACE winner for Service Manager of the Year is the sole service manager at a student property of over 200 units and has completed numerous successful fall turns in this role. Our winner achieves same day service on work orders and the team says this person’s southern hospitality is key to hitting their renewal goals. This Service Manager knows their community inside and out and provides quality and creative input on projects and new ideas for improvement.

Congratulations to our 2018 “Service Manager of the Year”… DEIRDRE “DEE” BRANUM of The Collier Companies


Leasing Professional of the Year

Our ACE award winner for Leasing Consultant of the Year is described by the Property Manager as a good listener who easily builds rapport with prospects and has a witty personality everyone loves. Residents who have leased with this person note that she is warm, welcoming, proactive, and professional. Working at a brand-new community, this agent has leased 48% of all move ins so far while maintaining a 30% closing ratio with over 220 tours in just 8 months.

We are thrilled to announce that the 2018 “Leasing Professional of the Year” is……. Jasmine Monteiro of ZRS Management


Assistant Manager of the Year

This ACE award winner entered the apartment industry just 2 short years ago and has been rapidly promoted from Leasing Manager, to Assistant Manager, to Property Manager. This person is described by the Regional Manager as a genuine, kind hearted person, who is always present with a smile and eager to help.

Let’s give it up for this year’s Assistant Property Manager of the year… TYLER RUTH of Emmer Management Group


HD Supply Property Manager of the Year

This year’s Property Manager of the Year serves as an NCFAA board member, committee leader, and volunteer, all while crushing her property’s lease-up goals. This person’s team says they feel valued by their manager and that our winner always keeps resident’s needs at front of mind, along with investor needs. Despite all the challenges that come with opening a brand-new community, this Property Manager has always made leasing a priority and makes every new resident feel right at home.

Please help me congratulate our ACE award winner for the HD Supply Property Manager of the Year… BRIANNE KOCHER of ZRS Management


Corporate Support Staff Member of the Year

This year’s Corporate Support Staff Person of the Year is described as an innovative marketer, role model, leader, and friend with a positive attitude… who always brings his “A-GAME.” This person has played a pivotal role in creating and executing training programs for 500+ employees on topics like customer service, renewals, and conflict resolution. Always going above and beyond to support the team, this person even Ubered to a grocery store during turn this year, for cold drinks and ice cream to help residents waiting in a long move-in line keep their cool.

There are so many people in the room tonight who this person has impacted, so let’s give a big round of applause for our Corporate Support Staff Person of the Year… ANTHONE GERENIS of The Collier Companies


New Community of the Year

This community is one of our newest and most premier luxury apartment communities in north central Florida. The construction of this community is the first of its kind to be built in Marion County. Their unique features boast a modern design with the charm of a small-town feel.

The ACE Award for the “New Community of the Year” for 2018 is…….The Collier Companies, Canterbury Circle


Renovated Community of the Year

With so much new apartment construction in Gainesville, we’re seeing owners renovating communities all over town. This year’s winner for Renovated Community of the Year has been hard at work updating apartments from top to bottom, with new kitchens, bathrooms, flooring, and finishes. Despite constant construction, the community has maintained positive reviews with residents noting that the team is accommodating, responsive, and thoughtful. Congratulations to this team on making gorgeous new upgrades this year!


We’re excited to announce the Renovated Community of the Year award goes to… LAKEWOOD VILLAS of Contemporary Management Concepts



Student Community of the Year

Our 2018 Student Community of the Year says that their knowledgeable and friendly team is the community’s greatest asset. The team builds a sense of community through active social media, resident feedback surveys, and fun events. This community is tuned in to resident needs and even brings in a teachers’ assistant from UF to offer tutoring on-site two times per week to support students.


It is our honor to present to you the “Student Community of the Year” for 2018……. SPYGLASS APARTMENTS of Contemporary Management Concepts


Conventional Community of the Year

This year’s winner for Conventional Community of the Year is invested in the neighborhood and their families. Residents choose this community for its outstanding online ratings and stay for the resident events that are held at least twice per month, earning this team a 60% renewal rate in 2018. Great work, team!


We’re excited to announce NCFAA’s ACE winner for Property of the Year… PARK LANE of Lincoln Properties


Congratulations to all of the award recipients and to all of the nominees of this year’s ACE Awards program. Thank you again to all of our sponsors and everyone in attendance.


Event Sponsors:
DJ Sponsor:


Photograph Sponsor
Photo Booth Sponsors
                      TWO MEN AND A TRUCK
Dessert Bar Sponsor
first place fitness logo 
Bar Sponsor
A.C.E. Award Sponsor