- Build relationships through genuine interest using touch-points as opportunities
- Create service for customer satisfaction and retention
- Communicate better and listen to understand
- Harness the power of team synergy
Leah established Full House Marketing® in 1995,
supporting the apartment industry with the services that help apartments have their own “full house” through customized marketing, staffing and training solutions. Leah ensures that the skills she teaches have been tested and tried first-hand. Her humor and industry anecdotes, passionate presentations and learning activities inspire attendees to learn, believe, retain and implement successful new ideas. She is Faculty of the NAAEI and a frequent presenter at the annual NAA Conference.