Session I: Taming the Temperament: A Psychological Approach to Leasing 9 am - 12 pm
November Membership Lunch: Customer Service - Seeing what your Customers See... 12 pm - 1 pm
Session II: Dominate Your Market - The Best Team Wins! 1:15 pm - 2:45 pm
Solutions-Based Training at it's Best!
You spend time, energy and money on programs that are meant to motivate and educate your team. The goal is to increase productivity and employee retention in order to improve your bottom line. Bill Nye, Ph.D., understands this as well as anyone. He combines his experience in management, leadership, military experience and education to offer training that is effective and pertinent.Bill will be identified by the audience as someone that knows what he is talking about and can relate to their challenges and concerns. Soon, walls will come down and the audience will open their hearts and minds to a message that is based on truth and practicality. Bill will skillfully change the way the audience views life, family and responsibility and brings change that is positive and lasting. You will laugh, cry and dream as you sit through the presentation. This is solutions-based training at its very best.
Emily Hilton, CPP
Director of Education
Houston Apartment Association
Session I: Taming the Temperament: A Psychological Approach to Leasing
According to a study conducted by Harvard's School of Business 78% of all purchasing decisions are based on whether or not we like the sales representative that we are working with. But what makes a prospect like you or not like you? It is our temperament. We learn, at a very early age, that we are all very different and these inherited differences stay with us all through life.
This highly informative seminar will introduce you to the four basic temperament types and teach you how to identify the temperament of your prospects. During this session you will learn:
1) How to identify the temperament type of your prospects.
2) How each temperament type views value?
3) How each temperament type makes decisions?
4) Closing techniques that work best with each temperament type.
After attending this seminar you will have a much better understanding of what relationship selling really is and how to successfully use it to greatly improve your closing ratio. This seminar will change the way you lease and will also offer insight into the most valuable relationships in your life!