PT Leasing Consultant

Posted By: Robert Dillow Job Board ,

Leasing Consultant:

Leasing consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations.

Essential Duties and Responsibilities:
Answer calls and persuade potential residents to visit the property or the property website
Greet potential residents, parents and visitors in a professional manner
Pursue leads by completing daily follow ups in leasing database
Place delinquency phone calls
Complete guest cards and send thank-you notes
Attend and participate in resident events and event clean up
Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property
Execute and promote resident events
Set up on campus and hand out promotional items
Community Marketing- meet with local businesses, flyer put out, etc
Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
Tenant Experience 
Greet existing and potential residents
Address and resolve questions/concerns in a timely manner
Log packages
Reporting and Administrative
Generate mailings
Collect checks and monies owed
File leases
Minimum: (1) year customer service and/or sales experience; Excellent customer service skills and ability to resolve escalated customer concerns; Understanding of Fair Housing
Preferred: Property Management leasing experience

Minimum: High school diploma, some college

Preferred: Bachelor’s degree in Business or related field

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