Maintenance Supervisor Needed in Ocala

Position Purpose:

Service Managers are responsible for the overall maintenance operations of the property and for exceeding Hillpointe’s Standard of Service as it relates to resident and customer satisfaction. Manage and develop team members for personal and professional growth and ensure high employee job satisfaction. Service Managers will take a proactive approach in problem solving when the maintenance performance of the property or its employees fall below the standards described below. It is critical that an action plan be developed, implemented, and communicated to the Community Manager when challenges arise.

General Administrative / Office:

• Serve as a positive representative of the property, Hillpointe, and clients
• Conduct weekly team meetings ensure the entire team stays informed of current projects and priorities
• Maintain a professional image, positive attitude and adhere to dress code and uniform requirements
• Communicate frequently with Community Manager and Regional Property Manager on vital needs of the community
• Ensure all reports are completed on time and accurately
• Confirm that all work is inputted into software system in a timely manner
• Develop and implement safe work practices and ensure that all service team members adhere to those standards
• Use all company equipment in a responsible manner and in accordance with its operational
• Attend scheduled management meetings and complete all required training
• Report all liability and property incidents to the corporate office immediately
• Ensure that all workers’ compensation claims are reported, and proper paperwork is completed
• Complete any pertinent safety checklists and/or inspections